Refund Policy

If your package is damaged upon arrival or has any outward problems, please notify us within 3 days of delivery for either a refund or replacement of your product. Pictures of the damaged product, packaging and the lot code on the bag are required to be submitted to begin the return/refund process. Products may be requested to be sent back to us to receive a refund.

If your bird is seemingly not interested in our food, please contact our customer service team or follow our Tips for Easy Diet conversion. (Remember never starve a bird) or send us a message Customerservice@HarrisonsBirdFoods.com for helpful conversion tips.

If your bird does not readily eat our products it is not because they don’t like the food. It is because they do not recognize it as food and a conversion process is needed.

There are no refunds, returns, or replacements available 30 days from date of purchase.

We do not offer refunds on orders which show that USPS or UPS has delivered the order to the destination address. You can make a claim with the shipping service.

All return shipping is the responsibility of the customer and returns may be required to receive a refund of products. (We do not resell returned products)

If your bird does not readily eat our products it is not because they don’t like the food. It is because they do not recognize it as food and a conversion process is needed.

We do not accept returns of food once it has left our facility due to food safety standards and do not provide refunds if a bird does not eat any item.

Our goal is for your 100% satisfaction and for the health and welfare of your bird(s), please do not hesitate to contact us with any questions or concerns. #Certifed Organic is Just the Beginning

Please call customer service if you have any questions or concerns (800) 346-0269